LANGHAM HOSPITALITY GROUP APPOINTS REGIONAL QUALITY MANAGER
October 19, 2012
International luxury hotel operator, Langham Hospitality Group has appointed Teresa Poon as the Regional Quality Manager (International).
Langham Hospitality Group has been committed to employee's training and career development. In her new capacity, Teresa will be instrumental in developing the group's Quality League Management further for the group's hotels in the U.S., UK and the Pacific. She will establish quality management systems, facilitate process improvement and develop performance measuring system. Teresa will also be responsible for streamlining the mystery shopping programme.
Brett Butcher, Chief Executive Officer of Langham Hospitality Group said: "As we continue to grow our footprint in the global market, employees are very important assets to our company. We are committed to providing professional training and opportunity to our employees around the globe. Teresa's wealth of experience and know-how in the hospitality industry will certainly add tremendous values to position our company as one of the best employers in the industry."
Teresa came from strong five-star hospitality background with rich hotel pre-opening and sales and marketing experiences in Hong Kong in the past 25 years. Teresa joined Langham Place, Mongkok, Hong Kong during pre-opening period in 2003 and had advanced with the hotel to the position of Hotel Manager before promoting to the current role with the company.
About Langham Hospitality Group
Langham Hospitality Group encompasses a family of distinctive hospitality brands which include hotels, resorts, residential serviced apartments, restaurants and spas, located on four continents.
It takes its name from the legendary Langham in London which was opened in 1865 as Europe's first Grand Hotel. For almost 150 years, this flagship hotel has represented sophisticated and gracious hospitality, a philosophy that reflects elegance in design, innovation in hospitality, genuine service and captivation of the senses across all properties.
The brands include the luxurious Langham and Langham Place, the upscale Eaton Luxe, midscale Eaton Smart and the award-winning Chuan Spa.
The Langham is where guests can enjoy service with poise and be enchanted by our innovation and traditions while Langham Place is about living the 21st century through superior design, technology and attitude, epitomising stimulating hospitality.
Eaton, a premium member brand, aims to surprise and delight our guests with a value-for-money proposition that delivers a stylish, modern level of comfort with spirited, can-do service.
Currently 28 member hotels are open or in the pipeline across four continents.
Langham Hospitality Group is a wholly-owned subsidiary of Great Eagle Holdings Limited(Stock Code: 0041) which was founded in 1963 and listed on the Hong Kong Stock Exchange in 1972.
Reservations for either Langham or Eaton properties can be made by logging onto langhamhospitalitygroup.com